Technological Quality of Suppliers in the Automotive Industry: A Case Study

Jozef Gruszka
European Research Studies Journal, Volume XXIV, Special Issue 5, 449-458, 2021
DOI: 10.35808/ersj/2808


Purpose: Hence, the research problem of the work is to identify the issues of the directions of changes and trends in the automotive industry in the long term by suppliers in the field of the development of new technologies. In turn, the aim of the work is to present the results of own research on the applied solutions in the field of new technologies development by a direct supplier of level 05 (System integrator MAHLE group – herd case) to companies producing vehicles in the automotive industry. Methodology: The research was carried out using the monographic method and the method of examining documents using the technique of examining documents, participant observation and expert interview. Findings: The directions of changes and trends in the automotive industry in the perspective of 2030 discussed in this paper are the beginning of changes in the technological quality of suppliers. Practical Implications: You can observe a growing trend related to the departure from the traditional reactive quality strategy to proactive, which uses new generation automation, communication and collaboration technologies based on the functions of various software and their modules, e.g., in the field of quality management software (EQMS). Originality/value: The current relationships between vehicle manufacturers and suppliers in the automotive industry have changed significantly, mainly due to new technologies related to the development of vehicles powered by alternative power sources.

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