Technological Transformation of the Company Towards Sustainable Development – A Case Study

Damian Kocot, Mariusz Salwin, Anna Pigula, Hubert Gasinski,Agnieszka Knap-Stefaniuk, Krzysztof Radecki, Adrianna Trzaskowska-Dmoch
European Research Studies Journal, Volume XXIX, Issue 4, 198-212, 2026
DOI: 10.35808/ersj/4478

Abstract:

Purpose: The aim of the study was to evaluate the importance of technological transformation for enhancing enterprise competitiveness and supporting sustainable development based on a case study of a small and medium-sized enterprise. Design/Methodology/Approach: The study employed a case study approach supported by a qualitative in-depth interview conducted in 2026 with the owner of the analyzed enterprise to identify the key determinants, effects, and challenges of technological transformation. Findings: The findings indicate that technological transformation improves organizational efficiency, service quality, energy efficiency, and market competitiveness while simultaneously supporting the implementation of sustainable development principles through environmental, organizational, and strategic improvements. Practical Implications: The results provide practical guidance for managers by demonstrating that successful technological transformation requires the integration of technological investments with organizational change, human capital development, and long-term sustainability-oriented strategic planning. Originality/Value: The originality of the study lies in identifying the key factors of technological transformation and sustainable development determinants and proposing an original conceptual model based on qualitative evidence obtained from an SME case study.


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