Serious Games in Logistics Education – Analysis of Effectiveness and Students' Decision-Making Processes
Purpose: The aim of the article is to analyze the application of serious games in logistics education, with particular emphasis on their impact on the development of students' decision-making skills. Design/Methodology/Approach: The study, conducted in an academic setting, utilized simulation games that reflected various logistical challenges, such as supply chain management, production optimization, market strategies, and negotiations. The research methodology was based on a mixed approach, combining quantitative and qualitative methods, including the analysis of game outcomes, interviews, and observations. Findings: The results indicate that serious games are an effective educational tool, enabling the integration of theoretical knowledge with practice and fostering the development of key competencies such as problem analysis, decision-making under uncertainty, and teamwork. At the same time, the study revealed diverse approaches to decision-making processes, including cases of suboptimal decisions arising from insufficient analysis or altruistic motivations. Key success factors were also identified, such as precise game introduction and the provision of support from instructors. Practical Implications: The article highlights the potential of serious games in logistics education and recommends their broader implementation, the enrichment of scenarios with more complex situations, and the use of advanced technologies, such as virtual reality. Originality/Value: The study findings emphasize the need for further research into the long-term effects of this educational method in preparing students for professional roles in the dynamic logistics industry.