Environmental Process Maturity of Logistics Operators: Theoretical Aspects
Purpose: The study aims to present a reference model for assessing the environmental process maturity of logistics operators, thereby providing a systematic framework for evaluating and enhancing sustainability practices within the logistics sector. Design/Methodology/Approach: The model is developed based on a comprehensive review of existing literature and best practices in environmental management, logistics, and organizational maturity models. The framework delineates maturity levels across six key dimensions: Environmental Policy, Operational Practices, Performance Measurement, Stakeholder Engagement, Digital Integration, and Continuous Improvement. Each maturity level represents a progressive stage of integration and sophistication in environmental management practices. Findings: The proposed model offers a diagnostic tool for logistics operators to assess their current environmental maturity levels and identify specific areas for improvement. By following a structured approach, operators can systematically enhance their environmental process maturity. The model emphasizes the importance of adopting best practices, leveraging advanced technologies, and fostering stakeholder engagement to achieve higher levels of sustainability. Practical implications: Logistics operators can use the model to develop targeted action plans, track progress, and make data-driven decisions to improve environmental performance. The framework provides a roadmap for progressive development, guiding operators from initial ad hoc practices to optimized, continuously improving processes. The adoption of this model can lead to significant improvements in operational efficiency, regulatory compliance, and brand reputation, as well as cost savings through resource optimization and waste reduction. Originality: This paper addresses a gap in the literature by proposing a specialized reference model tailored specifically to the logistics sector. The model integrates various dimensions of environmental process maturity, providing a holistic approach to sustainability in logistics operations. The inclusion of digital integration and continuous improvement as key dimensions highlights the model's relevance in the context of technological advancements and the dynamic nature of logistics operations.