Financial Processes Automations’ Impact on the Work of Management Accountants

Zaneta Kielanowicz, Tomasz Wnuk-Pel
European Research Studies Journal, Volume XXVI, Issue 3, 61-77, 2023
DOI: 10.35808/ersj/3198


Purpose: The aim of the study is to examine the prevalence of financial processes automation in organizations in Poland and to analyze the advantages and disadvantages of automation perceived by management accountants and the impact of automation on their work. Design: In order to achieve the objectives of the study, the quantitative research method was used. The questionnaires were distributed among management accountants participating in postgraduate studies and courses of management accounting. The choice of this particular group was dictated by the belief that these respondents would have appropriate knowledge of the researched subject. 133 properly filled questionnaires were obtained. Findings: The research showed that most of the surveyed organizations use tools that automate financial processes. The use of such tools is actively supported by employers from the moment of recruiting new employees through training in the field of automation as well as motivating employees to increasingly use such tools. Management accountants positively perceive financial processes automation and argue that having skills in this area facilitates their work and allows professional promotion and self-development. The study showed that management accountants are aware of the advantages of financial processes automation, pointing out two key, in their opinion, potential benefits, i.e. time savings and a reduction of errors. Practical Implications: The use of tools that automate financial processes currently has an undoubted impact on the work of management accountants and in the future this impact may be even stronger. The results of this study indicate that management accountants are not afraid of losing their jobs, but rather expect that it’s nature will change, allowing them to perform their routine tasks more efficiently and focus more on their role as business partners. Originality/Value: According to our knowledge, such a broad and comprehensive overview of the impact of financial processes automation on the work of management accountants has never been made in Polish organizations before. The study is therefore unique.

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