Security in Providing Processes and Logistics Services Under the Covid-19 Pandemic

Tomasz Smal, Boguslaw Sliwczynski
European Research Studies Journal, Volume XXV, Issue 2B, 138-148, 2022
DOI: 10.35808/ersj/2943


Purpose: The the main goal of the article is an attempt to systematize and interpret scientific and media reports in the context of changes affecting the security of the functioning of processes and the implementation of logistics services during the global crisis of the Covid-19 pandemic. Design/Methodology/Approach: The analysis based on recent publications but due to the high dynamics of recent events, only the first scientific papers appeared. However, the problem is so complex that it should be constantly monitored and analysed, and then appropriate interpretations and conclusions should be carried out, using all the data, including those that appear the fastest. Therefore, the research based on accessible sources and own observations through contact with selected companies as well. Findings: Logistics and its processes are currently undergoing large and dynamic transformations. On the one hand, the development of last mile logistics and all related elements is positively influenced by the intense growth of the e-commerce industry, on the other hand, it has to deal with high market instability caused by the Covid-19 crisis and shortage of personnel, as well as the rapidly advancing technological revolution. Practical Implications: The author's research shows that after the initial panic - related to ever new restrictions due to the pandemic - logistics companies quickly moved to the action and created creative solutions to the new situation. In summary, new trends as a result of a pandemic are changing the landscape of the logistics market - more and more warehouses are created. Thus, the so far very popular approach to the approach to the view of enterprises is changing from "just in time" to "just in case". Originality/Value: The article indicates changes in the functioning of logistics during a pandemic and indicates the need to consider security as a key factor in the implementation of logistics processes and services.

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