Actions Taken by Banks during Coronavirus Pandemic for Business Continuity

Anna Wierzchowska-Dziawgo
European Research Studies Journal, Volume XXIV, Issue 4, 918-929, 2021
DOI: 10.35808/ersj/2642


Purpose: The aim of the article is to present actions taken by banks in Poland during coronavirus pandemic associated with the necessity of ensuring health and safety of bank employees and attempt to forecast the future for the provision of work in the Polish banking sector in the future. Approach/Methodology/Design: For the purpose of the paper, the following methods have been applied, critical analysis of literature, research papers as well as descriptive method, case study, desk research, external survey research. Findings: Banks in Poland have adapted the way of how employees work during coronavirus pandemic in Poland. Practical Implications: Banks in Poland adapted to the necessity to introduce remote work in various ways or undertook various activities aimed at maintaining the security of stationary employees. Nevertheless, each of the banks in Poland had to adapt to the new reality. Several employers noted that advantages of performing work remotely, outweigh disadvantages. However, other bankers deny home office, considering it to be less effective than stationary way of performing the duties of the employees. Originality/value: Presenting significant relationship between coronavirus pandemic and way of working in Polish banking sector.

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