The Impact of the Electronic Commerce Market in the Supply Chain during COVID-19 Pandemic in Poland

Katarzyna Witczynska
European Research Studies Journal, Volume XXIII, Special Issue 2, 648-658, 2020
DOI: 10.35808/ersj/1918


Purpose: The article presents issues related to the development of electronic commerce market caused by changes in the supply chain in the face of the COVID-19 pandemic. Design/Methodology/Approach: The study used world-bank reports from statista portal. Findings: The aim of the article is to present the impact of electronic commerce market in the supply chain. The functioning types of e-business and basic business models used in e-commerce are also presented. Payment methods used in internet sales in Poland are shown. An analysis of the online payment methods preferred by consumers during the COVID-19 pandemic was also performed. Practical Implications: In the wake of the COVID-19 pandemic, retailers must develop increasingly efficient, faster, and more convenient delivery methods. For example, in the last year the number of users selecting same-day delivery in online search options has increased significantly. Originality/value: The publication presents the results of research conducted on the basis statista international portal and central statistical office in Poland

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