Transport on Demand in the Opinion of Users: A Case Study for Poland

Tomasz Kwarcinski
European Research Studies Journal, Volume XXIII, Special Issue 1, 462-475, 2020
DOI: 10.35808/ersj/1915


Purpose: The aim of the article is to review the literature in terms of cross-sections of the assessment of the functioning of transport on-demand (ToD) and to present one's own views in this area, based on the research results. Design/Methodology/Approach: The basis for the assessment was a study conducted by the author among ToD passengers in Szczecin (Poland). In the literature a synthetic assessment of transportation on demand is undertaken much more often. It concerns more the supply side of the market, while the demand side is affected less frequently. Hence, it appears to be well-founded and valuable, both in epistemic terms, to present the assessment of transportation on demand in terms of demand, which is referred to in this article. Transport on-demand comprises a precious completion of public transport and an alternative for individual motorization. The offer is dedicated for areas where there is a low and/or volatile demand for transport services. Findings: The presented research results on the opinions of users of the transportation-on-demand service in Szczecin confirmed that it is primarily used by frequent transportation users. This is also reflected in the most frequently chosen travel destinations, which includes commuting to places of learning and workplaces. Among the various cross-sections of the analysis, it is also worth paying attention to the opinion of young people using the transport on demand service. Their responses show greater concern for the condition of the natural environment and the need for faster teleinformation changes related to the ToD service. Practical Implications: They can be used to improve the management system of ToD. Originality value: The literature presents no research related to this subject concerning Poland. This article may fill the knowledge gap in the assessment of transportation on demand. In Poland, this research is pioneering.

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