The Use of Information and Communication Technologies (ICT) in the Management of the TSL Industry: A Polish Example

Patrycja Krawczyk, Judyta Kabus, Luiza Piersiala
European Research Studies Journal, Volume XXIII, Special Issue 1, 1060-1073, 2020
DOI: 10.35808/ersj/1870


Purpose: The aim of the article is to analyse the use of information and communication technologies (ICT) in Polish enterprises from the TSL sector. Design/Methodology/Approach: The first stage of research, based on the method of analysis and criticism of the literature, will be prepared in the area of the subject taken, including relations between the main concepts. This stage is auxiliary and constitutes a starting point for further research. The essential data source about the article’s description were reports published by the Statistical Office. The method of literature analysis in terms of TSL sector as well as report analysis and own observations will be used. Findings: The results of conducted analysis show that today’s information and communication technologies (ICT) have revolutionized the way of working, transformed the economy and irreversible affected human activity in the information society. Practical Implications: Research results may be used by TSL sector enterprises and as teaching material at higher education facilities. The article brings a number of valuable information that can be the base material and reference to further research, programs and studies. It may be useful for practitioners and analytics of transport industry to broaden applications of ICT solutions. Originality/value: The results of the analysis and theoretical considerations in this article complement the current research in the field of information and communication technologies, and may become a valuable resource of knowledge and a set of specimens that can be useful in developing dissertations in the field of management.

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