The Relationship between the State and the Citizens in Current Realities

Martina Jakubcinova
European Research Studies Journal, Volume XXIII, Special Issue 2, 376-387, 2020
DOI: 10.35808/ersj/1830


Purpose: The aim of the article is to evaluate the current situation in the field of eGovernment development in Slovakia and its role in ensuring the operation of the state in times of corona crisis. Design/Methodology/Approach: The main method of data acquisition can be considered a questionnaire survey, the analysis and deduction of which identified positive and negative phenomena of behaviour of the examined system. Our research also combines qualitative (analysis of available documents) and quantitative methods (statistical data, their processing and analysis). Findings: The current situation and events have shown the importance of the role of state authorities. Thanks to the COVID-19 pandemic, we have revealed the strengths and weaknesses of the system in which we live. The attitude and approach of state authorities and citizens, as well as the setting up of procedures and the system of public administration, can be described as key in this matter. Practical Implications: The results of our activity provided answers to questions concerning the management of the COVID-19 pandemic and the importance of building a state-citizen bond. Originality/Value: Nowadays, state and citizens have to deal with complexity of COVID-19 pandemic. The conclusions of this study will contribute to improve efficiency communication and relationship between the state and the citizen.

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