Tourists’ Satisfaction and Revisiting: an investigation of causality effects

Kompotis Apostolos, Papanastasiou Ioannis, Vassiliadis Christos, Voyatzis Alexandros
European Research Studies Journal, Volume VII, Issue 1-2, 69-76, 2004
EOI: 10.11214/thalassinos.07.01.004

Abstract:

In this paper, a switching regime model with known sample separation is applied to Greek data, to investigate causality linkages between tourists’ satisfaction and their willingness for revisiting. The empirical evidence shows the existence of these causality effects. Moreover, it shows that the willingness for revisiting crucially depends on many qualitative aspects of tourist services and accommodation.


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