Banking business is a trust where customers will keep their funds to the banks. Saving funds in the bank of course has the aim to support business activities which are undertaken by customers or employers. The precautionary principle must be executed by the bank to gain the trust from the customers.The Banking law no. 10 in the year of 1998 clearly said that the bank must be run properly and correctly as well as said clearly about the function of banks in carrying out banking activities. This research uses normative juridical research methodology.This study examines the accountability of banks to customers, therefore the customers will be protected and the most important accountability is preferred to its customers.

Faisal Santiago (2018). Banking Responsibility to Customers, European Research Studies Journal Volume XXI Issue 1, 321-330