In this paper, a switching regime model with known sample separation is applied to Greek data, to investigate causality linkages between tourists’ satisfaction and their willingness for revisiting. The empirical evidence shows the existence of these causality effects. Moreover, it shows that the willingness for revisiting crucially depends on many qualitative aspects of tourist services and accommodation.

Kompotis Apostolos Et Al (2004). Tourists’ Satisfaction and Revisiting: an investigation of causality effects, European Research Studies Journal Volume VII Issue 1-2, 69-76